Copyright © 2018 TYR Defense Industries. All Rights Reserved

TYR LIFETIME WARRANTY

TYR DEFENSE INDUSTRIES LIFETIME WARRANTY

A new TYR Defense Industries' firearm is warranted for the life of the weapon. TYR Defense Industries' firearms are warranted to be free from defects in material and workmanship. Any such defects of which TYR Defense Industries receives a valid warranty claim by the original owner, will be remedied by TYR Defense Industries without charge within a reasonable time after such notification and delivery of the firearm. You are not required to register your firearm and/or accessory at this time to be covered by the warranty. The warranty will be authenticated by the serial number on the firearm. It is recommended to keep your original proof of purchase. This warranty supersedes any and all other warranties. No other representations or claims of any nature shall be binding on or obligate TYR Defense Industries.

  • This warranty applies only if the firearm or accessory was purchased from TYR Defense Industries or an approved TYR Defense Industries dealer in the United States.

  • TYR Defense Industries will, at it decision, repair or replace, without charge, any TYR Defense Industries firearm that fails due to a defect in material or workmanship.

  • Parts and labor are included. Repairs are warranted for the duration of the original warranty.

REPLACEMENT FIREARMS

  • If TYR Defense Industries replaces a firearm and/or accessory under this warranty, you will receive a new warranty.

  • TYR Defense Industries will return replacement firearms and/or accessory to you via prepaid freight.

 

WHAT IS NOT COVERED

This warranty does not cover Personal injury, property damage, and/or damage to the firearm and/or accessory caused by:

  • Defects or malfunctions that are result from careless handling, unauthorized adjustments or modifications made or attempted by anyone other than a TYR Defense Industries gunsmith.

  • Use of defective or improper ammunition (anything other than factory new ammunition), corrosion, neglect, abuse, ordinary wear and tear, accidental discharge, or unreasonable use.

  • Failure to provide proper care or maintenance

  • Obstructions in the barrel

Any unauthorized alteration or modification of the firearm will void this warranty.

TYR Defense Industries shall not be responsible for any claims involving this firearm that will result form the use of faulty, non-standard, remanufactured or reloaded ammunition.

TYR Defense Industries does not authorize any dealer or any other person to vary the terms of this warranty or to make any other express warranties.

TYR Defense Industries excludes and will not pay incidental or consequential damages under this warranty. Incidental or consequential damage means any loss, expense, or other damage that cannot be remedied by either repairing any defect in the firearm and/or accessory by replacing the firearm and/or accessory. This warranty does not cover any claims made by any subsequent owner of any TYR Defense Industries product.

 

 

TO OBTAIN WARRANTY SERVICE

For warranty service please follow the steps below. Please note that Dealers do not perform any warranty service. Please allow 6-8 weeks for completion of any warranty work.

  1. Call TYR Defense Industries customer service at (470) 227-8427 10am to 6pm MST, Monday through Friday.

  2. Complete a customer warranty form and email back to a TYR Defense Industries representative.

  3. Ensure the firearm is completely unloaded.

    1. It is dangerous and illegal to ship a loaded firearm through the mail.

    2. Visually and physically check both the chamber and the magazine.

    3. If for any reason the gun cannot be completely unloaded prior to shipping, call TYR Defense Industries at (470) 227-8427 for assistance.

  4. Include the completed warranty form that details the issue(s) and proof of purchase with the firearm and/or accessory inside the package.

  5. Prepare your unloaded gun for shipping.

    1. Put your firearm in the original box, if available.

    2. If you do not have the original box, it is best to ship the gun, assembled, in a hard gun case.

    3. Write warranty work on the outside of the box.

    4. Insure the package for the replacement value of the gun.

  6. If sending for warranty work due to issues with shooting suppressed, include your suppressor WITH the appropriate paperwork (a copy of your approved ATF FORM 4). If this is not done we will request you send your suppressor separately which will lengthen the time for our gunsmiths to assess and complete the warranty work.

  7. Ship to this address:

TYR Defense Industries

Attn: Warranty/Gunsmith

645 Henderson Drive STE 1

Cartersville, GA 30120

 

** This policy is subject to change without prior notice. Please check to ensure you have the most current version of our policy.

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